Privacy Policy

KREA Makina is committed to protecting your privacy and ensuring the security of your personal information.

Last Updated: October 29, 2025

This Privacy Policy describes how KREA Makina A.Ş. ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website or engage with our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy. We are committed to compliance with the General Data Protection Regulation (GDPR) and Turkish Personal Data Protection Law (KVKK).

Information We Collect

  • •Contact information (name, email, phone number, company)
  • •Business inquiry details and communication history
  • •Technical information (IP address, browser type, device information)
  • •Cookies and usage data for website optimization

How We Use Your Information

  • •Responding to inquiries and providing customer support
  • •Processing orders and managing business relationships
  • •Improving our products, services, and website experience
  • •Sending relevant business communications and updates
  • •Complying with legal obligations and protecting our rights

Data Protection & Security

  • •Industry-standard encryption for data transmission
  • •Secure servers and regular security assessments
  • •Limited access to personal data on need-to-know basis
  • •Regular backup and disaster recovery procedures
  • •Compliance with GDPR and Turkish data protection laws

Your Rights

  • •Access, correct, or delete your personal information
  • •Object to processing or request data portability
  • •Withdraw consent for marketing communications
  • •Lodge a complaint with data protection authorities
  • •Request information about data processing activities

Data Sharing

  • •We do not sell your personal data to third parties
  • •Data may be shared with trusted service providers
  • •Information shared only as required by law
  • •Business partners only with your explicit consent
  • •International transfers comply with applicable regulations

Contact Us

  • •For privacy-related questions or requests:
  • •Email: sikayet@kreamakina.com
  • •Phone: +90 232 877 11 99
  • •Address: Kemalpaşa OSB, 9. Sokak No:14, İzmir, Turkiye
  • •Data Protection Officer: dpo@kreamakina.com

Cookies Policy

We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.

Types of Cookies We Use:

  • • Essential Cookies: Required for website functionality
  • • Analytics Cookies: Help us understand how visitors use our site
  • • Preference Cookies: Remember your settings and preferences
  • • Marketing Cookies: Used for relevant advertising (with consent)

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

  • • Customer records: Duration of business relationship + 7 years (legal requirement)
  • • Marketing communications: Until consent is withdrawn
  • • Website analytics: 26 months maximum
  • • Inquiry data: 2 years from last contact

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.